Trade Counter Sales Rep - Keswick-Mile End, SA We are seeking an experienced
Counter Sales / Store Operations professional to join a busy branch environment. This is a hands-on role combining
customer service, sales development, warehousing and store operations, ideal for someone with trade or HVAC parts knowledge who enjoys working across all areas of the business.
About the Role- Counter sales and customer service (phone, email & walk-ins)
- Processing orders, sourcing parts and managing order fulfilment
- Providing accurate product and technical advice
- Building customer relationships and identifying new sales opportunities
- Cold calling and supporting branch sales growth initiatives
- Managing customer enquiries, pricing, delivery and issue resolution
- Stock control, receipting, picking, packing, dispatch and stocktakes
- Maintaining store presentation, displays and housekeeping standards
- Assisting with internal and external deliveries
- Supporting day-to-day store operations, including opening/closing duties
Health, Safety & Compliance- Work safely and in line with WHS and environmental standards
- Use safety equipment and follow safe operating procedures
- Report hazards and incidents immediately
- Comply with company ethics, policies and professional standards
About You- Trade qualified or strong experience in HVAC parts / technical trade sales
- Store Management experience (HVAC industry preferred)
- Strong customer service focus with a positive, can-do attitude
- Sound product knowledge and problem-solving skills
- Ability to manage inventory, orders and priorities
- Confident communicator who works well in a team environment
- Professional presentation and high ethical standards
Licences & Skills- Forklift Licence (essential)
- Current Driver’s Licence
- Basic computer skills (Oracle desirable)
- Strong WHS awareness
What’s On Offer- Stable, long-term opportunity within an established business
- Varied role with responsibility and autonomy
- Supportive team environment
- $60,000 - $70,000 + super (depending on experience) and opportunity to earn incentives on branch performance
This role suits someone who enjoys being the
go-to person in a branch, balancing customer service, sales, and operational responsibilities while maintaining high safety and professional standards.
Apply now to join a well-respected team in a fast-paced trade environment.
