Job description
Are you results driven with loads of energy? Are you passionate about sales and the customer experience and want to be part of a dynamic team taking our business to the next level?
Our client is a leading tyre wholesaler with national distribution and well-established quality brands, and we are in pursuit of a results-driven Internal Sales Consultant to join our friendly sales team in our Townsville branch located in Mount St John.
Reporting to the Branch Manager, you must be able to work to deadlines, be organised, have a strong passion for sales and be customer centric.
Key duties and responsibilities of this role include:
- Making warm outbound calls to existing customers to generate sales and following up on previous enquiries or quotes
- Responding to all customer enquiries regarding product information, pricing, availability, delivery schedules and back orders in a timely manner
- Receiving inbound calls from both internal and external customers regarding sales or enquiries
- Accurately processing and keying in sales orders and quotes
- Providing support and information to the field sales team
- Assisting with processing & communication of customer warranty claims & returns
- Sound knowledge of product, pricing & service expectations
- Basic understanding of ERP & phone Systems
- Assisting with the implementation & follow up of National & Branch based marketing promotions to leverage sales outcomes
To be successful in this role, you will have:
- Excellent rapport building, with proven experience in sales, follow up and customer service
- The skills to upsell and cross sell at every opportunity
- A ‘can do’ attitude and the ability to work under pressure
- A friendly phone manner and strong communicator
- An ability to think on your feet with good attention to detail
- Willingness to take on additional duties as required & show initiative
Our client operates according to a strong Values system where respect, integrity and honesty are fundamental to everything we do.
A competitive salary package plus incentive scheme along with an opportunity for career development is on offer for the right candidate.
Apply via the link or call Joshua on 1300 129 732.
