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Duty Managers

Duty Managers

Job title: Duty Managers
Contract type: Permanent
Location: Brisbane
Discipline: Hospitality and Tourism
Reference: 2246
Contact name: Lauren Wright
Job published: 09 May 2022

Job description

Achieve Group are currently seeking Duty Managers for our hospitality clients large hotel groups across all of QLD (Weipa, Thursday Island, Chinchilla, Kingaroy, Proserpine and Mt Isa). Our client offers accommodation with several benefits such as staff discounts and free on duty meals to most locations, some also including DIDO 10/4 rostered work.

The purpose of this role is to manage quality customer service, promote business and growth across all areas of hotel operation, ensure the hotel operates in line with the state, federal and legislative standards, to support and assist the hotel general manager in planning and implementing day to day operations.

Duties and Responsibilities:

- Providing food and beverage service to customers.
- Taking reservations, greeting and seating guests.
- Attending and operating gaming machine terminals.
- Ensuring appropriate security measures are maintained in relation to customer and staff wellbeing, cash handling and hotel facilities.
- Ensuring the provision of professional customer service in line with the hotel standards.
- Providing leadership in patron care.
- Assisting the General Manager.
- Ensuring the presentation and coordinating the ongoing maintenance of hotel property.
- Managing stock levels.
- Enforcing the hotel WHS Policy and maintaining WHS management systems.
- Receipting all monies and giving change.
- Reconciliation of transactions.
- Checking cash float and balancing tills.
- Entry/supervision of entries in accounting records.

Requirements:

- Experience in similar venues with high-volume of food and beverage, gaming and events.
- Have the ability to manage a team, workwell with the general manager.
- Hold a RSA, RSG & RMLV.
- Diploma in Hospitality Management or Certificate IV in Hospitality is highly preferred and advantageous.

To Apply:

Please forward updated resumes reflecting your experience to lauren@achievegroup.com.au or apply through the below link.

Consultant

Lauren Wright

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